online used car shopping the auto connection

Online shopping has revolutionized how we find the products that are best for us. From Amazon to Wayfair, browsing the wide web saves us time and money. But not everything is best bought online. Here are 3 pitfalls of shopping for a used car online.

The Car Isn’t Exactly What You Thought It Would Be

Maybe there’s a dent here and scratch there that weren’t in the photos. Or maybe it’s more severe, like missing parts from the engine. Even if a used car online says it’s gone through a mechanical inspection, things can be missed. Make sure you read the fine print (all of it) to see what the return policy is…if there is one at all.

Delayed Delivery

Apparently, this is an extremely common issue. You’re sent a date for expected delivery, only to be told the day before—or even the day of—that there’s been a delay. Maybe you’ll have to wait a couple more days. A week. Maybe a month. If you’ve already gotten rid of your car because you expected your online used car to arrive on time, you may be carpooling to work for a while.

Lacking Customer Service

When all fails (and with online used car shopping it likely will) who is there to help you, the customer? We’ve heard all sorts of stories about lacking customer service, including hour-long hold times, being passed from representative to representative, only to find out they can’t help you at all.

Are you in the market for a reliable used vehicle that comes with peace of mind? As a premier buy here, pay here dealership in Hampton Roads, The Auto Connection helps people in Virginia Beach, Norfolk, Portsmouth, Richmond, Eastern Shore, Smithfield, Chesapeake and Newport News, VA get the financing they need to drive away in a quality used car, truck, SUV or van. Find out how easy it is to get a quality pre-owned vehicle of your own with buy here, pay here financing from The Auto Connection. 

Get the approval process started from home with our easy online application.

Stop by The Auto Connection today and find your teenager driver a perfect used car. Our Virginia locations include Danville, Norfolk, Newport News and Richmond. Get the approval process started from home with our easy online application.

*$1 down subject to approved credit. Excludes titles, taxes and license fees due 21 days from purchase.